Frequently Asked Questions

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Frequently Asked Questions

Choosing a website and online marketing company to represent your business is an important decision. Naturally, there are a lot of questions and concerns that need to be addressed before you decide to work with a company. At PIMM-USA, we pride ourselves on an unparalleled level of customer service. Our dedicated team is always readily available to answer questions, reply to emails, and take your calls. As leaders in the field of website and online marketing solutions for businesses, we’ve earned the trust of thousands of clients across the nation.

Questions to Ask Yourself About Your Current Online Marketing

Do your current website and online marketing efforts provide optimal results?

Would you like to reach a larger local audience of prospective clients?

What are you doing to maintain vital connections with existing clients?

Would you like to get back on the radar of former clients?

Would you like a stronger and more engaging social media presence?

Are you generating good reviews from your satisfied clients?

Would you like guaranteed & immediate top of page one search results using Pay-Per-Click Advertising?

Understanding Online Marketing

What is Search Engine Optimization (SEO)?

Google and other major search engines use a set of complex algorithms to rank websites in search engine results pages (SERP). It’s best to leave your digital marketing needs up to the experts to make sure you are satisfying Google’s algorithm and thus ranking highly in online searches. At PIMM-USA, we stay up-to-date on the ever-changing Internet landscape and develop custom-tailored SEO strategies that target the audiences and communities your business serves. With the help of PIMM-USA, your practice will be among the first to appear in SERP.

What is the difference between organic search vs. paid search?

Search engine result pages (SERP) reflect two types of responses to online queries. One is organic, while the other is paid. Organic searches provide unpaid or "naturally achieved" results. In organic search results, websites are ranked based upon specific factors, such as their relevance and usefulness with respect to the searcher's online inquiry. While achieving prominence in organic search takes a bit of time, paid search offers a quick way to achieve page one results. With paid search, your business not only achieves page one prominence quickly, but it also establishes your business’s position on the radar of prospective clients. At PIMM-USA, we customize and combine the most effective strategies to optimize your online visibility and inspire more outreach from prospective clients.

Can I achieve guaranteed page one search placement using Pay-Per-Click?

Pay-Per-Click advertising such as Google Ads and Bing Ads not only guarantees that your practice will appear on the first page of search, but it also provides immediate results. At PIMM-USA, we are well aware of what it takes to build a successful online presence and develop personalized Pay-Per-Click strategies that support fast business growth! Because the process of Pay-Per-Click advertising can be quite complex, we provide dedicated management to maximize the success of every campaign.

What is ad retargeting?

Ad retargeting is a form of online marketing that keeps your business front and center in a prospective client’s mind. It offers a way to promote your business even after an online visitor has left your website. With ad placement that follows previous online visitors throughout future Internet browsing, ad retargeting helps you raise awareness and build connections that translate into new clients and business growth.

Will I have a personal dedicated marketing manager to manage my online presence?

PIMM-USA prides itself on providing an unparalleled level of customer service. We understand that running a business leaves little time to sit on hold or wait to speak to the right person regarding your questions and concerns about your online presence. For this reason, we assign each client with their very own personal dedicated marketing manager. Your dedicated marketing manager is an expert who is highly familiar with your business and will always be readily available to keep you updated on best strategies for success in local searches. You can feel confident your website and online marketing needs are in the best of hands.

What sets PIMM-USA apart from other companies?

At PIMM-USA, we understand how vitally important a successful online presence, client communication, and generating positive reviews are to business growth. Our team of experts in web design, online marketing, paid advertising, content writing, social media development, and more are able to offer your business a complete suite of marketing solutions and a competitive advantage.

Questions About Our Website Solutions

Will I be charged any upfront costs or start-up fees?

No! At PIMM-USA, we never require any money down when building websites for our clients. We develop attractive, informative, and engaging websites while charging $0 upfront and $0 in set up fees. In addition, we also provide a wide array of other free services, including unlimited tech support and content changes.

Is someone available to guide me through the process of developing the website I envision?

Absolutely! We understand that developing a website that reflects the unique character of your business and the services you provide may sound like a daunting task. Our web project managers provide personalized attention and guidance that’s needed every step of the way. In addition to gathering key information about your business, our web project manager can also help you select a website style, make decisions on colors, images, and content and much more.

Do I have a choice of website styles and will my website be personalized?

Our production, design, and content teams will create an attractive, unique website for your business complete with top-quality imagery and informative, compelling content. Our web project manager will discuss with you whether you’d like to work with one of our existing website styles or take a more customized approach to your website build. As well as being fully optimized for success in local searches, our websites are also mobile-friendly, secure, and ADA compliant.

Can I make changes or add content/images after the website gets launched?

We are always happy to add or amend relevant content and images on your website. If you have any content or images that you own and would like added to the site, we’ll be sure to take care of this on your behalf.

Domain Names, Hosting, and Tech Support

Do I need to purchase a domain name?

No, PIMM-USA will purchase one on your behalf (which you will then own).

What if I already have a domain name? Can we use that one?

Yes, we can use any existing domain name. We just need the username and password to login to your website. If you do not have access, we will try to assist you in retrieving this information from any third party vendor.

Does PIMM-USA provide hosting?

Yes, we provide dedicated hosting for your website with redundant servers at AWS and Rackspace.

Request a Demo

It's easy to get started! Our quick, 15-minute demo is all it takes to learn how PIMM-USA can help you increase your online visibility. Through our advanced marketing techniques and local targeting, we'll help you expand your business's reach and build your online reputation. Additionally, your dedicated marketing representative will be your direct contact for all of your marketing needs, ensuring you always have someone to answer your questions and address your concerns.

Please complete the form to request a demo, and let us know if you have any specific questions in advance. A sales representative will reach out to you shortly.

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